Authorized Energy-and-Utilities-Cloud Pdf - Energy-and-Utilities-Cloud Valid Test Notes
Authorized Energy-and-Utilities-Cloud Pdf - Energy-and-Utilities-Cloud Valid Test Notes
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The Salesforce sector is an ever-evolving and rapidly growing industry that is crucial in shaping our lives today. With the growing demand for skilled Salesforce professionals, obtaining Salesforce Energy and Utilities Cloud Accredited Professional Exam (Energy-and-Utilities-Cloud) certification exam has become increasingly important for those who are looking to advance their careers and stay competitive in the job market. Individuals who hold Salesforce Energy and Utilities Cloud Accredited Professional Exam (Energy-and-Utilities-Cloud) certification exam demonstrate to their employers and clients that they have the knowledge and skills necessary to succeed in the Energy-and-Utilities-Cloud exam.
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Salesforce Energy-and-Utilities-Cloud Exam Dumps - Excellent Tips To Pass Exam
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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:
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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q35-Q40):
NEW QUESTION # 35
The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?
- A. An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.
- B. An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript
- C. An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature
- D. The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
Answer: A,C
Explanation:
In managing the lifecycle of new contracts in Salesforce and integrating with DocuSign for eSignatures, the use of OmniStudio tools is pivotal. An OmniScript can be configured to include a DocuSign Envelope action, which facilitates the emailing of the contract for signature. Additionally, an Integration Procedure with a DocuSign Signature action can be called from an OmniScript, providing a streamlined method to integrate Salesforce with DocuSign and automate the contract signature process. These features leverage the capabilities of OmniStudio to offer flexible and customizable solutions for contract management and eSignature processes, enhancing efficiency and user experience.References= Salesforce OmniStudio, including OmniScripts and Integration Procedures, provides comprehensive capabilities for integrating Salesforce applications with external services like DocuSign. The Salesforce documentation on OmniStudio tools offers guidance on configuring these features to streamline business processes
NEW QUESTION # 36
An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?
- A. Service Cloud
- B. Configure Prince Quote (CPQ)
- C. Energy and utility Base
- D. Contract Lifecycle Management (CLM)
Answer: A,C
Explanation:
For an energy company embarking on a digital transformation initiative to provide a 360-degree customer view to service agents, the recommended licenses are: A.Service Cloud: Essential for enabling service agents to manage customer interactions and service requests efficiently, providing tools for case management, customer service analytics, and more. D.Energy and Utilities Base: Specifically tailored to the energy and utilities sector, this license provides access to industry-specific data models, workflows, and functionality designed to manage the complex needs of energy providers. Together, these licenses ensure that service agents have access to comprehensive customer information and the specialized tools needed to support the unique requirements of the energy and utilities sector.References= Salesforce Energy and Utilities Cloud documentation and Service Cloud resources detail the functionalities and benefits of these licenses, highlighting their role in supporting customer service and industry-specific processes:https://www.salesforce.com/products/service-cloud/overview/,https://www.salesforce.com/products/in
NEW QUESTION # 37
Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?
- A. Accounts with RecordType Service are used to represent B28 customers
- B. Accounts with RecordType Business are used to represent B2B customers.
- C. Person accounts are used to represent B2C customers.
- D. Accounts with RecordType Consumer are used to represent B2C customers
Answer: B,D
Explanation:
In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType "Business" are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType "Consumer" are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.
This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services.References= Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data:https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_an
NEW QUESTION # 38
An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?
- A. Adding fields in CPQ configuration
- B. Creating Apex trigger
- C. Adding fields in Checkout method
- D. Using Field Mapper
Answer: D
Explanation:
Salesforce Energy and Utilities Cloud enables consultants to map fields from quotes to orders without custom code by using the Field Mapper tool. This feature is designed to streamline the conversion process, ensuring that custom fields populated during the quote capture process are automatically populated in the corresponding order records. By utilizing Field Mapper,consultants can configure field mappings directly within the Salesforce UI, eliminating the need for custom Apex code and simplifying the configuration process.References= Field mapping capabilities in Salesforce CPQ (Configure, Price, Quote) and Salesforce Energy and Utilities Cloud are covered in detail in the Salesforce documentation, which includes guidance on using Field Mapper to automate the transfer of information between different objects:https://help.salesforce.com/articleView?id=cpq_field_mapping.htm&type=5
NEW QUESTION # 39
An energy company wants to calculate the estimated monthly amount a customer needs to pay.
How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?
- A. Using onetime price
- B. Using a subscription pricing plan
- C. Using usage price
- D. Using monthly recurring price
Answer: C
Explanation:
To calculate the estimated monthly amount a customer needs to pay for their commodity usage, configuring Energy and Utilities Cloud CPQ to use usage-based pricing is the most appropriate approach. This method allows for the calculation of charges based on the actual consumption of the commodity, which can vary from month to month. Usage-based pricing provides the flexibility to accurately reflect a customer's consumption patterns in their billing, offering a transparent and fair pricing model that aligns with the variable nature of commodity usage.References= Salesforce Industries CPQ documentation details how to configure and use usage-based pricing, emphasizing its suitability for industries where consumption can vary significantly, such as energy and utilities:https://help.salesforce.com/articleView?id=cpq_usage_based_pricing.htm&type=5
NEW QUESTION # 40
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